Notice of Action (NOA)

TCRC works hard to come to agreements with people served.  Sometimes, we can’t come to an agreement. If this occurs and the regional center makes a decision without your written agreement, you will receive a NOA.

The NOA Must Tell You:

• The regional center’s decision 
• The date the decision will happen
• The reason for the decision
• Facts & laws that support the decision
• How to appeal

The NOA Must:

• be in plain language
• be in your preferred language
• provide you a copy of the appeals request form and a copy of your rights

When You Will Get an NOA

30 days before the Regional Center stops or changes your services or ends your eligibility for regional center services.

5 days after the Regional Center denies a service you want or decides you are not eligible for regional center services.

You Can Appeal

If you and the regional center don’t agree you can appeal the decision. There are three parts to the appeal process, you choose the parts of the appeal process you want to use:

You Have Rights During An Appeal:

• To be provided with an interpreter
• To access your regional center records
• To have help during an appeal
• To request a different mediator or hearing officer
• The regional center can’t use an attorney unless you do

How To Appeal

Send the appeal to the Department of Developmental Services (DDS).

When To Appeal to Keep Current Services

File within 30 days after you got a NOA and before the date it says services end.

All Other Appeals

File within 60 days of getting an NOA.

Where To Get Help

Contact your Service Coordinator or other regional center staff.

The Office of the Ombudsperson at the DDS – The Ombudsperson can be contacted at (877) 658-9731 or Ombudsperson@dds.ca.gov

Your local Clients’ Rights Advocate (CRA) at (805) 308-8950